Healthcare Communication Residential Masterclass

Fast track your communication skills at an OCPH intensive masterclass with experts in healthcare communication.

This intensive program focuses on refining core skills and conducting complex conversations with patients, families and colleagues.

Hosted by Australia’s academic centre for healthcare communication, Deakin University’s Centre for Organisational Change in Person Centred Healthcare (OCH), our residential masterclasses are held at Waurn Ponds Estate, tucked away on Deakin University’s Waurn Ponds Campus.

During the masterclass delegates will:

  • Gain awareness of the evidence-based frameworks and models to support effective clinical consultations
  • Develop skills to observe and deconstruct consultations by analysing patient-clinician interactions
  • Table your own unique communication challenges to draw upon the expertise of interprofessional perspectives
  • Refine strategies for conversations about health behaviour change, risk and shared decision-making, prognosis and end-of-life
    Apply new skills by engaging in experiential learning with simulated patients
  • Integrate learning across the contexts of patient care, interprofessional communication, supervision and leadership

Take time out

Step away from busy clinical practice against the backdrop of a beautiful, distraction free rural environment, only 1 hour from Melbourne’s CBD. Enjoy a fully catered package, including evenings at the Estate, with local and regional produce to nourish and sustain you.

Relax in the convenience and comfort of the Waurn Ponds Estate accomodation and facilities, boasting an outdoor solar heated pool and spa, gymnasium, tennis courts and peaceful walking tracks.


‘The OCPH Masterclass has enhanced my ability to communicate with colleagues and patients. The course gently pushes the learner to a new level and to deconstruct the various components of communication styles. This is a vitally important skill to improve patient care.”

– General Practitioner


Who should attend?

All clinicians and health professionals seeking to further develop and refine key communication skills. OCPH Masterclasses are a recognised CPD activity with ACEM.


This event is facilitated by leading experts from Deakin University’s Centre for Organisational Change in Person-Centred Healthcare.

  • Professor Peter Martin
  • Ms Meg Chiswell
  • Affiliate professors and senior clinicians


  • 19-21 March 2024
  • 20-22 August 2024
  • 29-31 October 2024
  • 10-12 December 2024


Starting from $2145 – $3520 including accommodation, full catering and Masterclass participation.

Register now or visit our website

Please contact for further information.